Privacy Policy

Welcome to Solar water heaters vs. electric heat pumps: Long-term energy savings analysis, operated by Freshmanual. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services related to energy efficiency analysis and renewable energy solutions.

1. Information We Collect

1.1 Personal Information

When you interact with our website, we may collect personal information that you voluntarily provide, including but not limited to:

• Name and contact information (email address, phone number, mailing address)
• Property information for energy analysis purposes
• Energy consumption data and utility information
• Communication preferences and inquiry details
• Payment information for consultation services
• Account credentials if you register on our platform

1.2 Automatically Collected Information

We automatically collect certain information about your device and how you interact with our website:

• IP address, browser type, and operating system
• Pages visited, time spent on pages, and navigation patterns
• Referring website addresses and search terms used
• Device identifiers and mobile network information
• Cookies and similar tracking technologies data

2. How We Use Your Information

• Service Delivery: To provide energy savings analysis, compare solar water heaters with electric heat pumps, and deliver personalized recommendations
• Communication: To respond to your inquiries, send newsletters, and provide updates about renewable energy technologies
• Website Improvement: To analyze user behavior, optimize website performance, and enhance user experience
• Research and Development: To improve our analytical models and energy efficiency calculation methodologies
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To protect against fraud, unauthorized access, and other security threats
• Marketing: To send promotional materials about energy-saving products and services (with your consent)

3. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website, conducting analysis, or providing services on our behalf
• Business Partners: With solar equipment manufacturers, installation companies, and energy consultants when you request specific services
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with any merger, acquisition, or sale of company assets
• Consent: With your explicit consent for any other purpose

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Provide personalized content and recommendations
• Analyze website traffic and performance

You can control cookie preferences through your browser settings. However, disabling cookies may limit certain website functionalities.

5. Data Security

Freshmanual implements industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission (SSL/TLS)
• Secure server infrastructure and regular security audits
• Access controls and authentication procedures
• Regular data backup and disaster recovery protocols
• Employee training on data protection and privacy practices

While we strive to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to processing of your information for certain purposes
• Withdrawal of Consent: Withdraw consent for data processing where consent was the legal basis
• Opt-out: Unsubscribe from marketing communications at any time

7. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete such information promptly.

8. Third-Party Links

Our website may contain links to third-party websites, including solar equipment manufacturers, energy providers, and related resources. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a revised effective date. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

11. Contact Us

12. Consent

By using our website and services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website immediately.